Orders are usually processed within 1–2 business days and delivered within
3–7 business days across India. Delivery times may vary due to courier delays, holidays, or
unforeseen circumstances.
Do you offer international shipping?
Yes, KSHIGLO offers international shipping to selected countries. Delivery timelines and
charges are shown at checkout. Please note that customs duties and import taxes (if applicable)
are the responsibility of the customer.
Return & Refunds
What is your return policy?
Due to hygiene and safety standards, returns are accepted only for unused, unopened,
and sealed skincare products. You can request a return within 7 days of receiving your order
by contacting our support team.
How long will my refund take?
Once we receive and inspect the returned item, refunds are processed within
5–7 business days. The amount will be credited back to your original payment method,
subject to your bank or payment provider’s timelines.
General Queries
Can I cancel my order?
Orders can be cancelled within 6 hours of placing them, provided they have not
been shipped. Once dispatched, cancellations are not possible and the order will fall under
our return policy.
How do I contact customer support?
You can reach our team at
support@kshiglo.in
or call us at [Insert Customer Care Number]. Our support hours are
Monday to Saturday, 9:00 AM – 6:00 PM (IST).
